KALLENDO TRADE LTD
This Privacy Policy describes how KALLENDO TRADE LTD collects, uses, stores and protects your personal information when you visit our website and place orders with us.
1. Information We Collect
We collect personal data that you voluntarily provide when creating an account, completing checkout, contacting our support team or subscribing to updates. This information may include your full name, email address, delivery address, phone number, payment-related details and order history.
We may also automatically collect non-personal technical data such as IP address, browser type, device information, website access time, pages viewed and browsing behaviour for website performance analysis.
2. How We Use Your Information
Your personal data is primarily used to process and fulfil your orders, arrange delivery, send order updates and handle customer inquiries. We use your information to verify identity, prevent fraudulent transactions and maintain the security of our online store.
With your consent, we may send marketing emails about new product arrivals and promotional offers. You can opt out of marketing communications at any time by clicking the unsubscribe link inside our emails.
3. Data Sharing
We will not sell, rent or trade your personal information to third parties for marketing purposes. We only share necessary data with trusted service providers who assist us with payment processing, shipping delivery and website hosting, and all such partners are required to keep your data secure.
4. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Under GDPR, you hold the right to access, correct, request deletion of your personal data, restrict data processing, and request data portability. You may submit your request by contacting us via our email.
6. Cookies
Our website uses cookies to improve your browsing experience, remember preferences and analyse website traffic. You can adjust your browser settings to refuse cookies, though some functions of our site may not work properly after disabling cookies.
7. Contact Us
If you have any questions, concerns or requests related to this Privacy Policy or your personal data, please get in touch with our team.